Mr. Walker is senior partner in PIELLE Consulting, Feintuch Communications' UK-based partner in the PR World Alliance. The blog post originally ran in PRO PR Magazine (Croatia) in Croatian and is soon to be published in Nigeria and Ghana.
On arrival he spent about three hours checking the programmes and coding asked for a small rubber ended hammer and walked over to the bank of servers and after ten minutes careful inspection he took the hammer in his left hand he gave a gentle but firm tap on the casing of one of the servers walked back to the desk asked for the system to be rebooted.
No surprise the upgrades started to load. Having seen them installed and satisfactorily operating, the question of his fee was broached. $350,000 was the reply, no surprise there was a clear objection at what one manager saw as a preposterous rate for just 4 hours work and 7 hours travelling time in a private aircraft sent by NASA.
"All you did was tap the casing and any fool could have done that and it could have been done for free.” Yes said the retired engineer but this fool spent 10 years in college and 30 years at NASA learning just where on the casing to tap.